A new online service for people to report problems on the Northumberland's streets has gone live. Using FixMyStreet Pro, residents can now photograph, locate and highlight an issue all by using their mobile phone. Issues can be reported simply by going to https://fix.northumberland.gov.uk on a mobile phone, computer, tablet or Northumberland County Council’s website. 

All reports go straight into the council’s digital systems where they can be assessed, allocated for any necessary actions and if the user sets up an account they can be informed of progress and completion.  The County Council's aim is for the system to significantly improve communication with residents, help reduce duplicate reports on the same issue and even speed up responses by giving staff a precise location of where the problem is. FixMyStreet Pro can be used to report a range of issues from potholes and faulty street lights to abandoned vehicles and incidents of flytipping.